📄 Privacy Policy – GB Surfacing Ltd

Effective Date: 19/03/26
Company: G.B. Surfacing Ltd
Trading Name: GB Surfacing
Registered Address: LillyBell, Colchester Road, Tiptree, Colchester, CO5 0EU
Website: www.gbsurfacingltd.co.uk

Contact Email: nick@gbsurfacingltd.co.uk

1. Introduction

G.B. Surfacing Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (“App”).

This policy complies with:

UK GDPR & Data Protection Act 2018

Apple App Store Review Guidelines

Applicable privacy and data protection laws

2. Information We Collect

Depending on how you use our App, we may collect the following types of data:

a. Personal Information

Name

Email address

Phone number

Company details (if applicable)

b. Usage Data

App interaction data

Device type and operating system

Log data (IP address, timestamps)

c. Location Data (if applicable)

Approximate or precise location (only with your permission)

d. Photos / Files (if applicable)

Images or documents uploaded within the App (e.g., site photos, job records)

3. How We Use Your Information

We use your data to:

Provide and maintain our App services

Manage jobs, quotations, and project records

Communicate with you regarding services or enquiries

Improve App performance and user experience

Comply with legal obligations

We do not sell your personal data.

4. App Tracking Transparency (ATT)

We comply with Apple’s App Tracking Transparency framework:

We do not track users across third-party apps or websites for advertising without explicit consent

If tracking is introduced, permission will be requested via Apple’s ATT prompt

5. Legal Basis for Processing (GDPR)

We process your data under:

Contractual necessity – to deliver services

Legitimate interests – to improve our App

Consent – where required (e.g., location access)

Legal obligation – compliance and record keeping

6. Data Sharing

We may share your data with:

IT and hosting providers

Cloud storage services

Professional advisors

Regulatory authorities (where required)

All third parties are required to protect your data.

7. Data Storage & Security

We implement appropriate security measures, including:

Secure servers and encrypted connections

Access controls

Data minimisation

We retain data only as long as necessary.

8. Your Rights

You have the right to:

Access your data

Correct inaccurate data

Request deletion

Restrict or object to processing

Data portability

Contact: nick@gbsurfacingltd.co.uk

9. Children’s Privacy

Our App is not intended for users under 13. We do not knowingly collect children’s data.

10. Third-Party Services

Third-party providers (e.g., hosting or analytics) may process data under their own privacy policies.

11. Changes to This Policy

We may update this policy from time to time. Updates will be posted in the App or on our website.